Some basic stuff:
- Do try restarting your device. It does work most of the time.
- If that fails too then iOS can be a pain sometimes so just delete the app and install again. You will not be charged.
- If everything else fails do write to us because we have made a boo boo and we are very sorry.
- You can also mail us manually at firstname.lastname@example.org. We'd be happy if you could also give us some feedback :).